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Support

Contact Support

  • You need a valid dongle / maintenance contract to use Teledyne PDS Support Desk
  • Office hours (CET 0800-1800): The Netherlands +31 10 2451500 ( Teledyne PDS Hotline:  +31 10 2451500; open Monday thru Friday CET working hours ( After working hours you will automatically be forwarded to Teledyne RESON’s global hotline number ) )
  • 24/7: International +45 20 999 088 USA +1 805 964 6260
  • Teledyne PDS email Helpdesk: pds[at]teledyne.com ; open Monday thru Friday CET working hours

Teledyne PDS has a support team to assist the user with their questions and any challenge that may arise during a project. The support team are experts in the hydrographic and dredge field and qualified to deal with any part of the software and dredge guidance systems.  When a valid maintenance contract is applicable to the dongle, the support team can be contacted via telephone and email. When an internet connection is available it is possible to remotely assist the user.  The Maintenance Contract is free the first year after purchase.

Stay up to date

A Teledyne PDS product comes with one year free Maintenance contract. With a maintenance contract you can download the latest version of Teledyne PDS to use the latest development for your application. Please contact us for information about the maintenance contract.

Download  Teledyne PDS

In the download section you can find trial versions of Teledyne PDS as well as our free data viewer Teledyne PDS LiteView

Training and documentation

Training is provided regularly and dates can be found on the in the training section. It is also possible to provide a training dedicated to the customer on customers request.

FAQ’s are installed with the Teledyne PDS version or can be found on in the FAQ section. Training video’s are found here.